Privacy Policy
Updated December 11th, 2024
At Loving Angels Therapy, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, and share your personal information. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information directly from you when you interact with us. This information includes, but is not limited to:
Contact Information: such as your name, phone number, email address, and mailing address. Health Information: as part of your therapy intake form and treatment, if applicable. Communication Preferences: such as your consent to receive communications via SMS, email, or phone calls.
2. How We Use Your Information
We use your personal information to:
Provide you with therapeutic services. Communicate with you about appointments, treatment updates, or relevant changes to our services. Send you SMS reminders for appointments, only if you have consented to receive these messages. Improve our services based on feedback and your experience with us.
3. Sharing Your Information
Your personal information is treated with the utmost care and confidentiality. We do not share your SMS consent or phone numbers with third parties for marketing or any purposes unrelated to our services. We may share your information in the following limited situations:
Service Providers: who perform functions on our behalf, such as scheduling software providers, who must adhere to strict data privacy standards.
Legal Requirements: if required by law, we may disclose information to comply with legal obligations or in response to lawful requests by public authorities.
4. SMS Communication Consent
By providing your phone number and agreeing to SMS communication, you consent to receive text messages solely related to your therapy services. These messages may include appointment reminders, schedule changes, or other service-related notifications. You may withdraw your consent at any time by contacting us directly.
5. Security of Your Information
We take reasonable precautions to protect your personal information. Our systems and procedures are designed to prevent unauthorized access, misuse, or disclosure of your data.
6. Accessing and Updating Your Information
You have the right to access and update your personal information. To do so, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes and update the effective date accordingly.
8. Call-to-Action
START, SUBSCRIBE: text these words to stop receiving text messages from Loving Angels Therapy.
STOP: text these words to stop receiving text messages from Loving Angels Therapy
HELP: text these words and a representative from Loving Angels Therapy will be in touch, you will also be provided with out contact information.
Contact Us
If you have questions about this Privacy Policy, please contact us at: Loving Angels Therapy Email: [email protected] Phone: 786-445-2848 Mailing Address: 15535 SW 120th St Unit 12, Miami, FL 33196